Digital Marketing Account Manager

Responsibilities:

• Act as the primary liaison between the agency and clients, ensuring clear and effective communication.
• Develop a deep understanding of clients' businesses, industries, and marketing objectives.
• Collaborate with our team of digital marketing experts to create comprehensive strategies tailored to each client's needs.
• Oversee the execution of digital marketing campaigns, ensuring they are delivered on time and within budget.
• Analyze campaign performance, prepare regular reports, and present results to clients, offering valuable insights and recommendations for improvement.
• Identify upselling and cross-selling opportunities to maximize client engagement and revenue generation.
• Address client concerns promptly and proactively, providing exceptional customer service and ensuring satisfaction.
• Stay up-to-date with industry trends and best practices to offer innovative and cutting-edge solutions to clients.
• Participate in client pitches and new business development activities.
  

Requirements:

• 2+ years as an Account Manager / Digital Marketing specialist in a digital marketing agency.
• Fluent English language skills, excellent communication, negotiation, and presentation skills.
• Demonstrated success in managing client relationships and achieving client satisfaction.
• Strong knowledge of digital marketing channels, including SEO, SEM, social media, email marketing, content marketing, etc.
• Analytical mindset with the ability to interpret data and draw actionable insights.
• Self-motivated, detail-oriented, and able to handle multiple projects simultaneously.
• A passion for staying updated with the latest industry trends and technologies.
• Knowledge of marketing automation tools and CRM software is a plus.
  

Our benefits:

• Competitive salary and benefits package.
• Flexible working hours and remote work.
• Chance to make a real impact on the success of our clients.
• Work in a fast-paced and dynamic environment.